Terms & Conditions

Tariffs:
• All prices in Rands.
• E & O E
• These rates are applicable as at January 2009
• Please note the Terms and Conditions below.

Terms & Conditions
RATES:
All rates are correct at the time of issue, but are subject to alteration without notice. A surcharge is applicable for non-shared accommodation when single rooms are unavailable.

DEPOSITS:
A 50% deposit is required before a booking can be confirmed. (75% for peak season bookings)

CANCELLATIONS:
Deposits include a R180 non-refundable booking fee. The balance of the deposit is only refundable if more than 3 months notice of cancellation is given.

PAYMENT:
All accounts are payable in full on arrival. Master and Visa Credit Cards are accepted. Cheques accepted by prior arrangement only. The full period of reservation is chargeable regardless of late arrival or early departure.

MINIMUM BOOKING PERIODS:
Carmel reserves the right to introduce minimum booking periods.

ARRIVALS AND DEPARTURES:
Rooms/Sites are available from 14:00 onwards and must be vacated by 10:00 am on the day of departure. Rooms will not be held after 18:00 on the day of arrival unless by prior arrangement.

GIFTS FOR OUR SERVICE STAFF:
These are not included in the tariffs. Gifts may be handed in at reception.

PETS:
No pets are allowed.

RIGHT OF ADMISSION RESERVED

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